Terma & Syarat

By accessing, browsing or making a purchase from our website at https://karya.rizen.space/ (the "Website"), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website or proceed with any purchase.

These Terms and Conditions are entered into between you and Karya (Company No. 1234567-X), trading as Karya ("we", "us", "our"), in connection with the sale and instant electronic delivery of digital goods, including vouchers, e-codes, gift cards, software licences and top-up codes (the "Products").

This document should be read together with our Privacy Policy and Refund Policy, each of which forms part of the agreement between you and us.

1.1 Role of the Payment Processor

Payments made on the Website are processed by Bayarcash Sdn. Bhd. (Company No. 202201040365) of Kota Bharu, Kelantan, Malaysia, a payment gateway regulated under Malaysian law (the "Payment Processor"). The Payment Processor acts solely as an independent third-party provider of payment-processing services. It is not the seller, supplier, merchant of record or counterparty to any purchase, and it does not own, control or operate the Website.

Karya, and not the Payment Processor, is the seller of record and your sole counterparty in respect of any purchase and the supply of Products. All questions concerning your order, delivery, refunds, disputes or your personal data must be directed to Karya in the first instance. Nothing in these Terms and Conditions makes the Payment Processor a party to, or liable for, any dispute between you and us.

2. Eligibility and Capacity

To purchase Products on the Website, you must be at least 18 years of age and have the legal capacity to enter into a binding contract under the Contracts Act 1950. If you are below the age of majority, you may transact only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions on your behalf. By placing an order, you confirm that you meet these requirements and that the information you provide is true and accurate.

3. Product Information and Pricing

We make every reasonable effort to ensure that Product descriptions, pricing, availability and validity periods displayed on the Website are accurate. However, errors may occur, and we reserve the right to correct any errors and to update or withdraw Product information at any time without prior notice.

All prices are displayed in the currency stated at checkout and, unless otherwise stated, are inclusive of any applicable taxes. Where a pricing or description error is discovered after an order is placed but before delivery, we may cancel the order and refund any sum paid in accordance with our Refund Policy.

4. Orders and Delivery

When you place an order, you make an offer to purchase the relevant Product subject to these Terms and Conditions. A binding contract is formed when we accept your order and deliver the Product.

Digital goods are delivered electronically and, in most cases, instantly, by displaying the relevant code, licence key or voucher on screen and/or by sending it to the email address or account you provide. Confirmation of your order will be communicated by email, the Website or other electronic means, together with a proof of purchase or invoice.

You acknowledge that, by their nature, the Products are supplied and delivered immediately. Where you have expressly consented to immediate supply and acknowledged that your right to cancel is thereby affected, the supply will begin as soon as payment is confirmed.

5. Accuracy of Information

You are solely responsible for ensuring the accuracy of the information you provide during checkout, including your email address, account or player identifier, and any details required to deliver the Product. We are not responsible for any failed, delayed or misdirected delivery, or for any loss, arising from incorrect or incomplete information provided by you.

6. Payment

All payments are processed securely through the Payment Processor, Bayarcash Sdn. Bhd. We do not collect or store your full payment card details on our servers.

By submitting payment, you authorise us, through the Payment Processor, to charge the applicable amount to your chosen payment method. We reserve the right to decline, hold or cancel any order where payment is not successfully authorised, where we reasonably suspect fraud or unauthorised use of a payment instrument, or where the order does not comply with these Terms and Conditions.

7. Refunds and Cancellation

Because the Products are digital goods delivered electronically and instantly, they are generally non-refundable once delivered, redeemed or revealed. Refunds, where available, are handled in accordance with our Refund Policy, which forms part of these Terms and Conditions. Nothing in these Terms and Conditions affects any non-excludable rights you may have as a consumer under the Consumer Protection Act 1999.

8. Acceptable Use and Prohibited Activities

You agree to use the Website and the Products only for lawful purposes. You must not use the Website or any Product in connection with:

• fraudulent, illegal or unauthorised transactions;
• money laundering or terrorism financing, contrary to the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 ("AMLA");
• the use of stolen, compromised or unauthorised payment instruments; or
• the resale or redistribution of Products for any unlawful gain or in breach of any applicable licence or platform terms.

We may, acting reasonably, suspend, decline, hold, cancel or report any order or account that we suspect of breaching these Terms and Conditions or of involvement in fraudulent or unlawful activity, and may request identity verification before completing a transaction in order to meet our legal and AMLA-related obligations.

9. Intellectual Property

All content on the Website, including text, graphics, logos, trademarks and software, is owned by or licensed to us and is protected by applicable intellectual-property laws. Products may be subject to the separate licence terms of their respective publishers or issuers, which you agree to comply with. Nothing on the Website transfers any intellectual-property right to you except the limited right to use a Product in accordance with its applicable terms.

10. Limitation of Liability

To the fullest extent permitted by law, and without limiting any non-excludable rights you have under the Consumer Protection Act 1999, we shall not be liable for:

• losses caused by incorrect or incomplete information provided by you;
• delays or failures caused by external systems, networks, publishers or third-party platforms beyond our reasonable control; or
• any indirect, incidental, special or consequential loss arising out of or in connection with your use of the Website or any Product.

Our total liability to you in connection with any Product shall not exceed the amount you paid for that Product. The Payment Processor bears no liability for the Products, their delivery or any dispute between you and us.

11. Privacy

We process your personal data in accordance with our Privacy Policy and the Personal Data Protection Act 2010 ("PDPA"). By using the Website, you acknowledge that your payment and transaction data may be shared with the Payment Processor for the purposes of processing payment, fraud prevention and compliance with its legal and regulatory obligations, as further described in our Privacy Policy.

12. Amendments

We may update or amend these Terms and Conditions from time to time to reflect changes in our business practices, the Products we offer, or applicable law. Any changes will take effect from the date the revised Terms and Conditions are published on the Website, and the "lastUpdated" date above will be revised accordingly. Your continued use of the Website after any amendment constitutes your acceptance of the revised Terms and Conditions.

13. Governing Law

These Terms and Conditions, and any matter arising out of or in connection with them, are governed by and construed in accordance with the laws of Malaysia. You submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising out of or in connection with these Terms and Conditions.

14. Contact Information

Karya (trading as Karya) —

For matters relating specifically to payment processing, the Website's payments are handled by the Payment Processor:

For all questions concerning your order, delivery of Products, refunds, disputes or your personal data held by us, you must contact Karya in the first instance using the contact details above. Karya is the seller of record and your sole counterparty, and the Payment Processor is an independent third party that provides payment-processing services only and is not responsible for the Products, their delivery, or any dispute between you and Karya.